Frequently Asked Questions
Do your products contain allergens?
Simple Mills products are free of 6 of the Big 8 allergens. All of our products contain Tree Nuts (in the form of almonds and/or coconuts) and some contain Dairy (we use organic milk in our Farmhouse Cheddar cracker). All Simple Mills products comply with industry standards for allergen controls, which includes segregating allergens during ingredient storage and production, conducting full allergen cleans between production runs, and testing for allergens on manufacturing equipment before use.
Where can I purchase/find Simple Mills products?
For the time being, our frostings are only available in stores. All stores are listed on our store locator, and we are adding new locations weekly.
Do you ship outside the US?
Unfortunately, we can only ship inside the US for right now. We’ll be sure to make an announcement for those of you looking for Simple Mills around the globe.
I can't find one of your products in my local grocery store. How can I get it there?
While we don't have control over what stores carry specific items, our goal is to make our products as easy to find as possible. If you can't find a specific product available locally, we hope you'll help us by filling out this form and giving it to the store manager.Back to top
Are the baking mix nutrition facts for the mix only, or for the prepared products?
The nutrition facts that are listed on the boxes only include the dry mix. Any added ingredients, such as eggs, oil, and other mix-ins may alter the nutritional information.
What can I use as an egg replacement?
In place of eggs, we recommend using apple sauce (in muffins, pancakes and cakes only). For each egg, use 1/4 cup applesauce + 1/2 tsp baking powder.
Additionally, flax eggs work well in most of our products.
**Please note: our mixes that call for eggs turn out best with eggs. Using an egg replacement may slightly change the taste or texture.
Can I use a different oil than what is recommended on the box?
For the most part you can, but you should consider flavor when choosing your oils. Coconut oil, for example, has a slight coconut flavor, olive oil lends a slightly savory flavor.
Do you have high-altitude instructions?
Nope, our mixes will cook the same no matter the altitude.
Is your baking soda aluminum-free?
Yes, our baking soda is the standard sodium bicarbonate and is not made with/from aluminum.
How can I prevent the muffins from sticking to the muffin liners?
For best results, we recommend not using muffin liners with our products. However, you'd like to use liners, spray with oil before pouring in the batter, and cool the muffins completely on a cooling rack before removing the liners.Back to top
Is there corn in the powdered sugar in your frosting?
In our frosting, we use organic powdered sugar that comes from pure cane sugar. There is no corn in the powdered sugar.
Why isn't your frosting sold online?
Because our frostings are made with palm shortening and coconut oil, they can be sensitive to extremely warm environments. We are currently evaluating the shipping process and whether our frostings can ship successfully throughout the US. We hope to offer the frostings online in the next few months. In the meantime, please check our store locator to find them locally.
Is separation normal in the frosting?
Since our frosting is made using only natural ingredients some separation may occur. If this happens, simply stir to combine!
Do you use hydrogenated oils in your frosting?
No way, José! Our organic palm shortening is produced without hydrogenation. Our process cools organic palm oil to specific temperatures and then we separate the solidified portions. These solids then become our palm shortening.
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